Privacy Policy

Utek Appliances is committed to protecting your privacy and we comply with the data protection laws applicable to the UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. (We may occasionally modify our Privacy Policy; when this happens we will notify you via our terms and conditions page.)

Please be sure to read our Terms & Conditions

 

1. What information do we collect?
When you order we need to know your name, e-mail address, delivery address, credit/debit card number and expiry date. This allows us to process and fulfil your order and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required. Additionally, we may request that you confirm your date of birth, enabling us to control the sale of age restricted items, such as video games, through our website.

 

2. Payment Information

We do not store credit card details nor do we share customer details with any 3rd parties

 

3. How do we use your information?
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We use the information collected from you to process orders and to provide a more personalised shopping experience. We may use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content.

We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customers questions’ about products or services, sending postal mail and e-mails, analysing data and processing credit card payments. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.

We do not sell, trade or rent your personal information to others unless you have consented to us making your name and address available to carefully vetted companies.

In addition…
We would also like to send you offers for goods or services from our company or others from time to time which we think you may find of interest. If you do not wish to receive this information, do not tick the opt-in box on our checkout page before submitting your order.

 

4. Cookies
Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information such as a person’s name, e-mail address, telephone number or credit card details. Cookies are not exchanged with any third party websites or external data suppliers. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

In order to measure the effectiveness of our on-line presence, we may use cookies to identify repeat visitors to our site and to determine the path visitors take on our site, allowing us to make the site more user-friendly. By using our website, you accept that first an third party cookies may be used.

Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits. Please note that by disabling future cookies or deleting current ones may restrict your access to certain areas or features of our site and you will not be able to set up an account or re-open an existing one.

Utek Appliances only keeps cookies for the duration of your visit to our website, except where you save your login details. These details are saved to a permanent cookie so you may purchase from the site or re-visit it without having to go through the login procedure.

Your statutory customer rights are not affected.

 

5. Data Protection & Security

Your rights Being the data subject, you have the following rights according to:

• art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
• art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us; 
• art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required - to exercise the right of freedom of expression and information; - for compliance with a legal obligation; - for reasons of public interest or - for establishing, exercising or defending legal claims; 
• art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as - the accuracy of the data is contested by you; - the processing is unlawful, but you refuse their erasure; - we no longer need the data, but you need it to establish, exercise or defend legal claims, or - you have lodged an objection to the processing in accordance with art. 21 GDPR; 
• art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machinereadable format or to request its transmission to another controller; 
• art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

 

6. E-mail Marketing

E-mail advertising if you subscribe to the newsletter If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose. You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

 

7. Checkout Integrations

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

 

8. Contacting Us

Call: (+44) 01484 950489
Email: sales@utekappliances.com

Postal Address: LSJ Enterprises, Unit 9, Brookfoot Business Park, Brookfoot, Brighouse, HD6 2SD, United Kingdom

 

UtekAppliances.com is owned and operated by LSJ Enterprises Uk Ltd 

VAT registration No.GB186071106 LSJ Enterprises Uk Ltd is a registered company in England & Wales - Company No. 10288087